Product policy

Product policy

Thank you for choosing our handmade jewellery. Please read our product policy carefully before making a purchase.

1. Handmade Products

All our jewellery pieces are 100% handmade with love and care. Because they are handcrafted, slight variations in design, color, or finishing may occur. These small differences make each piece unique and special.

2. Product Colors

We try our best to show accurate product colors in photos. However, due to lighting and different screen settings, slight color variations may appear.

3. Material & Quality

Our jewellery is made using high-quality materials.
To maintain shine and durability:

• Keep away from water, perfume, and chemicals
• Store in a dry place
• Clean gently with a soft cloth after use

Proper care will help your jewellery last longer ✨

4. Allergies & Skin Sensitivity

If you have sensitive skin, please check product material details before purchasing. We are not responsible for allergic reactions.

5. Custom Orders

Customized or personalized jewellery is made specially for you.

• Custom orders cannot be cancelled once production has started.
• No return or exchange on customized items.

6. Product Availability

All products are subject to availability. In rare cases, if a product becomes unavailable after ordering, we will inform you and provide suitable options.